In today’s hyper-digital, customer-first business landscape, ensuring customers understand and engage effectively with your product or service is a top priority. To make this possible, businesses are increasingly adopting Learning Management Systems (LMS) tailored for external audiences. That’s where a customer LMS comes into play. In this guide, we will explore the 10 best LMS for customer training in 2025, including a closer look at the GOLS LMS platform.
What Is a Customer LMS?
A customer LMS is a software platform used to create, curate, deliver, and track learning resources served to your customers. Unlike traditional LMSs, which are employee-focused, customer LMS platforms are optimized to educate your clients about product use, integrations, support procedures, and ongoing engagement.
Customer LMS vs. Traditional LMS
While a traditional LMS is designed for internal employee training and development, a customer LMS serves as a learning hub for external users—your customers. It offers product walkthroughs, training modules, knowledge bases, certification programs, and more—all to boost customer satisfaction, reduce support requests, and improve retention.
Benefits of Using the Best LMS for Customer Training
- Enhanced brand reputation
- Better tracking and reporting
- Customizable learning paths
- Scalable onboarding and training
- Reduced support costs
- Improved customer engagement
A study by the Technology & Services Industry Association found that 68% of customers used products more after receiving training and 56% explored more features.
Features to Look for in the Best LMS for Customer Training
When selecting the best LMS for customer training, prioritize the following features:
- Customization and branding options
- Mobile compatibility
- Detailed analytics and reporting tools
- Gamification and interactive elements
- SCORM-compliant, multimedia content support
- Built-in content creation and editing tools
- Certification and compliance management
- Automated notifications and reminders
These capabilities are critical for delivering a streamlined and engaging experience that’s tailored to individual customer needs.
Top 10 Best LMS for Customer Training in 2025
1. GOLS LMS
GOLS LMS is a fast-growing platform built specifically with customer learning and enterprise-scale training in mind. Known for its intuitive user interface, multilingual support, and robust analytics, GOLS enables businesses to personalize training paths and enhance user engagement.
Why GOLS LMS?
- Seamless onboarding and training programs
- Mobile-ready and accessible on all devices
- Rich customization and certification tools
- Affordable and scalable for startups and enterprises alike
- Real-time tracking and performance analytics
2. iSpring
iSpring is a comprehensive LMS solution known for its ease of use, especially in creating interactive eLearning content. It offers seamless integration with PowerPoint, making it a favorite for companies that prioritize presentation-based training.
Key Features:
- PowerPoint-based course authoring
- SCORM and xAPI compliance
- Quiz and assessment tools
- Mobile-ready training content
3. LearnUpon
LearnUpon is designed to simplify complex customer training workflows. It’s a great option for B2B companies looking to deliver scalable, branded training experiences.
Highlights:
- Easy-to-build learning portals
- Custom course creation tools
- Automation and integration support
- SCORM-compliant
4. Docebo
Docebo is an AI-powered LMS that enables customer education at scale. With strong focus on automation and personalization, Docebo helps businesses drive product adoption and brand loyalty.
Features:
- AI-based content recommendations
- Social learning tools
- White-labeled portals
- Integrations with Salesforce, Slack, and more
5. TalentLMS
TalentLMS is a cloud LMS ideal for both internal and external training. It’s known for its intuitive interface and user-friendly experience.
Best For:
- SMBs and startups
- Simple, self-paced courses
- Gamification and quizzes
6. SAP Litmos
SAP Litmos helps brands deliver modern training content with speed and flexibility. It’s especially useful for companies looking for enterprise-grade tools with customer-centric functionalities.
Key Benefits:
- Pre-built content library
- eCommerce capabilities
- API and SSO support
- Learner dashboards
7. Absorb LMS
Absorb LMS combines power and elegance to deliver rich customer education experiences. It’s known for its performance analytics and custom UI options.
Highlights:
- Smart administration dashboard
- Automation tools
- White-labeling
- Detailed reporting
8. Thought Industries
Thought Industries is tailored for customer and partner training with extended enterprise use cases. It supports complex, multi-tenant learning environments.
Top Features:
- Built-in content authoring
- eCommerce support
- Scalable cloud architecture
9. Skilljar
Skilljar specializes in external training, making it one of the top contenders for the best LMS for customer training. It offers a smooth onboarding process, rich integrations, and branded learning experiences.
Standout Capabilities:
- Seamless CRM and analytics integrations
- Learning path builder
- Certification tracking
10. LearnWorlds
LearnWorlds is a highly interactive LMS that allows businesses to deliver engaging customer training through videos, assessments, and gamified experiences.
Why It Stands Out:
- Rich multimedia learning tools
- Gamification and certifications
- Mobile-first design
Conclusion
The right customer LMS can completely transform your customer education and retention strategy. While there are numerous platforms to choose from in 2025, the best LMS for customer training will depend on your company’s specific goals, size, and technical requirements.
Platforms like iSpring, Skilljar, and LearnUpon bring a mix of scalability and specialization, but GOLS LMS stands out for its adaptability, affordability, and user-friendly interface—especially for Indian and global enterprises seeking a localized yet modern solution.
If you’re looking for a cost-effective, scalable, and customizable option, GOLS LMS is undoubtedly one of the best LMS for customer training you should consider in 2025.
