Understanding Extended Enterprise Training

In the realm of extended enterprise training, the right software can make a significant impact. Discover how GOLS EdTech revolutionizes the management of your essential networks.

What is the Extended Enterprise?

The extended enterprise encompasses all non-employees involved in selling or using your product or service. This includes distributors, vendors, contract workers, freelancers, franchisees and their staff, suppliers, and even your customers.

Today, most businesses rely on one or more of these groups, making their training as crucial as training your employees.

What is Extended Enterprise Training?

There are many compelling reasons to train your extended workforce. Whether you have ten partners or one hundred, fifty customers or five thousand, training your dispersed groups should be integral to your growth strategy.

Extended enterprise training adds value to your organization by creating knowledgeable, empowered, and up-to-date partners, associates, and customers.

To fully leverage these benefits, training should be offered not only at the beginning (like onboarding) but at all stages of your partner or customer life cycles.

Regardless of size or industry, any organization with partners or customers can benefit from extended enterprise training. For instance, a large retailer and an accounting software company might have different needs, but both can gain value from an extended learning program.

 Examples of Extended Enterprise Training

 Retail

• Employees: Gain new skills and stay current with industry standards.
• Growth: Continuous improvement leads to more capable and confident employees.

 Software

• Onboarding and Ongoing Product Training: Educate customers, turning them into super users who are more likely to recommend the software.

 The Benefits of Extended Enterprise Training

Extended enterprise learning offers varied benefits depending on the group being trained, such as franchisees or customers. However, some advantages are universal:

 Consistent Customer Experience

Educating your extended workforce gives you more control over the customer experience provided by external partners.

 Reduce Risk

Training enhances communication, prevents mistakes, and ensures compliance with regulations and company processes.

 Lower Costs

Training customers on the use of your product or service reduces their need to contact your support team, leading to fewer support interactions.

Accelerated Timelines

Keeping your entire network updated helps bring products to market faster, and resellers and customers are promptly informed about new product launches.

 How an LMS Transforms Extended Enterprise Training

Extended enterprise training software simplifies the development, delivery, coordination, and management of training programs, helping great companies grow. Whether you’re training partners, resellers, vendors, franchisees, new customers, or a mix of these, a learning management system (LMS) provides substantial benefits.

 Manage One Platform

Stay organized and reduce administrative time by managing training from a central platform.

 Offer Useful Training

Enable your extended network to access training materials online and on-demand, whenever they need it.

 Lower Training Costs

By moving training online, reduce travel, venue, and other expenses, making it accessible globally at any time without added costs.

 Standardize Training

Keep training consistent across your network, ensuring everyone works from the same information, strengthening your business and brand.

 GOLS EdTech LMS: The Solution for Extended Enterprise Training

GOLS EdTech LMS is designed to make your extended enterprise training successful. It’s easy to use, feature-rich, and affordable.

 User-Friendly Experience

Delight trainers and learners with an inviting interface that’s easy to learn and enjoyable to use.

 Time-Saving Management

Free up time for important work with convenient features like Single Sign-On and easy software integrations.

 Progress Reports

Capture and measure necessary information with a simple yet powerful reporting engine.

 Reach Everyone

Create unlimited sub-accounts to organize your network across branches, countries, or partner types, and manage them all from one place.

Customizable Certifications

Offer accreditation as part of extended enterprise training with a customizable certification management tool.

 Speaks Their Language

Make all users feel at home by offering the platform in their preferred language.

 Conclusion

Embrace extended enterprise training to foster growth, consistency, and efficiency within your organization. With the right LMS, like GOLS EdTech, you can streamline training processes, enhance communication, and ultimately drive your company’s success.